RSAWEB Services - Notice history

All systems operational

Notice history

Jul 2026

Data Centre Systems Maintenance: RSAWEB Bree Data Centre| 16 July 2026
Scheduled for July 16, 2026 at 6:00 AM – 6:00 AMUTC
  • Planned
    July 03, 2026 at 12:14 PMUTC
    Planned
    July 03, 2026 at 12:14 PMUTC

    Dear RSAWEB Customer,

    RSAWEB technicians will be conducting routine systems (Electrical & HVAC) maintenance on at the RSAWEB Bree Data Centre to ensure the ongoing stability of services.

    Please see change information below:

    Maintenance Notice Summary:
    Planned Start Date/Time: 16 /07/2026 08:00 SAST
    Planned End date/Time: 16 /07/2026 17:00 SAST
    Maintenance Window: 9 hours
    Expected Impact: None/Low
    Affected Services: RSAWEB Data Centre DC2

    Impact:
    Customers can expect no impact to services. Engineers are on standby and technicians are onsite should any issues arise from this maintenance

    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

    Regards,
    RSAWEB NOC
    Network Operations Centre

Scheduled Core Maintenance : Gauteng | 16 July 2026
Scheduled for July 16, 2026 at 2:00 AM – 2:00 AMUTC
  • Planned
    July 08, 2026 at 10:02 AMUTC
    Planned
    July 08, 2026 at 10:02 AMUTC

    Dear RSAWEB Customer,

    RSAWEB Engineers will be performing scheduled core maintenance in Gauteng to increase capacity and improve the resilience of the network.

    Please see change information below:

    Maintenance Notice Summary:
    Planned Start Date/Time: 16/07/2026 04:00 SAST
    Planned End date/Time: 16/07/2026 06:00 SAST
    Maintenance Window: 2 hour(s)
    Expected Impact: High
    Affected Services: Carrier-Grade NAT (CGN) & KZN Connectivity Services

    Impact:
    Customers can expect intermittent to no connectivity for the duration of the maintenance window. Engineers are on standby should any issues arise from this maintenance window

    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

    Regards,
    RSAWEB NOC
    Network Operations Centre

Data Centre Systems Maintenance: RSAWEB Data Centre | 15 July 2026
Scheduled for July 15, 2026 at 6:00 AM – 6:00 AMUTC
  • Planned
    July 03, 2026 at 12:14 PMUTC
    Planned
    July 03, 2026 at 12:14 PMUTC

    Dear RSAWEB Customer,

    RSAWEB technicians will be conducting routine systems maintenance (Electrical & HVAC) on at the RSAWEB Data Centre to ensure the ongoing stability of services.

    Please see change information below:

    Maintenance Notice Summary:
    Planned Start Date/Time: 15/07/2026 08:00 SAST
    Planned End date/Time: 15/07/2026 17:00 SAST
    Maintenance Window: 9 hours
    Expected Impact: None/Low
    Affected Services: RSAWEB Data Centre DC2

    Impact:
    Customers can expect no impact to services. Engineers are on standby and technicians are onsite should any issues arise from this maintenance

    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

    Regards,
    RSAWEB NOC
    Network Operations Centre

Scheduled Vendor Maintenance : Vodacom Services | 7 July 2026
  • Completed
    July 07, 2026 at 3:00 AMUTC
    Completed
    July 07, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    July 06, 2026 at 9:00 PMUTC
    In progress
    July 06, 2026 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    June 19, 2026 at 10:03 AMUTC
    Planned
    June 19, 2026 at 10:03 AMUTC

    Dear RSAWEB Customer,

    RSAWEB's partner provider engineers will be conducting scheduled vendor maintenance on the Vodacom Corporate APNs to increase capacity and improve the resilience of the network.

    Please see change information below:

    Maintenance Notice Summary:
    Planned Start Date/Time: 06/07/2026 23:00 SAST
    Planned End date/Time: 07/07/2026 05:00 SAST
    Maintenance Window: 6 hour(s)
    Expected Impact: Medium
    Affected services: Vodacom Corporate APNs & Connectivity Services

    Impact:
    Customers can expect intermittent to no connectivity for the duration of the maintenance window

    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

    Regards,
    RSAWEB NOC
    Network Operations Centre

Service Disruption : MFN Port Elizabeth | 06 July 2026
  • Resolved
    UTC
    Resolved

    Dear RSAWEB Customer,

    We are observing services for MFN Port Elizabeth have restored and are testing stable.

    We anticipate no further service disruptions.

    Regards,
    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

  • Monitoring
    UTC
    Monitoring

    Dear RSAWEB Customer,

    We are observing services for Eric Dodd Free Standing Houses, Eric Dodd, Uitenhage, Port Elizabeth restored at the moment.

    Engineers are monitoring for stability.

    Regards,
    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

  • Investigating
    UTC
    Investigating

    Dear RSAWEB Customer,

    Our partner provider engineers has confirmed an outage within the Port Elizabeth area.

    Engineers are currently investigating.

    Kindly await further updates.

    Regards,

    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

Jun 2026

Node Outage : Pineslopes and Bryanston | 26 June 2026
  • Resolved
    UTC
    Resolved

    Dear RSAWEB Customer,

    We are observing services for Pineslopes and Bryanston node have restored and are testing stable.

    We anticipate no further service disruptions.

    Regards,
    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

  • Monitoring
    UTC
    Monitoring

    Dear RSAWEB Customer,

    We are observing services for Pineslopes and Bryanston node restored at the moment.

    Engineers are monitoring for stability.

    Regards,
    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

  • Update
    UTC
    Update

    Dear RSAWEB Customer,

    Our partner provider engineers have dispatched a technical team to investigate the fault.

    Kindly await further updates.

    Regards,

    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

  • Update
    UTC
    Update

    Dear RSAWEB Customer,

    Our partner provider engineers are currently investigating.

    Kindly await further updates.

    Regards,

    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

  • Investigating
    UTC
    Investigating

    Dear RSAWEB Customer,

    We are observing an issue affecting services at the Pineslopes and Bryanston node.

    Engineers are currently investigating.

    Kindly await further updates.

    Regards,

    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

Scheduled Maintenance : RSAWEB Telephony Systems | 28 June 2026
  • Completed
    June 28, 2026 at 6:00 PMUTC
    Completed
    June 28, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progress
    June 28, 2026 at 5:00 PMUTC
    In progress
    June 28, 2026 at 5:00 PMUTC
    Maintenance is now in progress
  • Planned
    June 25, 2026 at 4:54 AMUTC
    Planned
    June 25, 2026 at 4:54 AMUTC

    Dear RSAWEB Customer,

    RSAWEB engineers will be conducting routine maintenance on our telephone systems to increase capacity, and improve the resilience of our network.

    Please see change information below:

    Maintenance Notice Summary:
    Planned Start Date/Time: 28/06/2026 19:00 SAST
    Planned End date/Time: 28/06/2026 20:00 SAST
    Maintenance Window: 1 hour(s)
    Expected Impact: None/Low
    Affected services: RSAWEB Telephony System

    Impact:
    Customers can expect no impact to services. RSAWEB phone lines may be unreachable for up to 20 minutes during the maintenance window, including to Cloud and Network standby.

    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

    Regards,
    RSAWEB NOC
    Network Operations Centre

Node Outage : Pineslopes and Bryanston | 26 June 2026
  • Resolved
    UTC
    Resolved

    Dear RSAWEB Customer,

    We are observing services for Pineslopes and Bryanston have restored and are testing stable.

    We anticipate no further service disruptions.

    Regards,
    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

  • Monitoring
    UTC
    Monitoring

    Dear RSAWEB Customer,

    We are observing services for Pineslopes and Bryanston restored at the moment.

    Engineers are monitoring for stability.

    Regards,
    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

  • Investigating
    UTC
    Investigating

    Dear RSAWEB Customer,

    We are observing an issue affecting services at the Pineslopes and Bryanston node.

    Engineers are currently investigating.

    Kindly await further updates.

    Regards,

    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

Data Centre Backup Power System Load Test | 19 June 2026
  • Completed
    June 19, 2026 at 8:00 AMUTC
    Completed
    June 19, 2026 at 8:00 AMUTC
    Maintenance has completed successfully
  • In progress
    June 19, 2026 at 7:00 AMUTC
    In progress
    June 19, 2026 at 7:00 AMUTC
    Maintenance is now in progress
  • Planned
    June 12, 2026 at 7:53 AMUTC
    Planned
    June 12, 2026 at 7:53 AMUTC

    Dear RSAWEB Customer,

    RSAWEB Engineers will be conducting proactive, routine maintenance on the backup power system at the RSAWEB Data Centre. Routine testing of the data centre backup power system ensures it is operating at optimal performance.

    A simulated power grid failure will be initiated to test seamless transfer to backup power, followed by load and failover testing of each of the backup generators.


    There is no impact to services expected as the power load can be diverted back to grid power at any time.

    Maintenance Window:

    Date: 19 June 2026

    Time: 09:00AM - 10:00AM

    Duration: 1 hours

    If you require any information regarding this maintenance please reach out to our support teams via 087 470 0500 or soc@rsaweb.net.

    Regards,
    RSAWEB Enterprise SOC Team

Node Outage : Spencer Aggregation Node | 18 June 2026
  • Resolved
    UTC
    Resolved

    Dear RSAWEB Customer,

    We are observing services for Spencer Aggregation Node have restored and are testing stable.

    We anticipate no further service disruptions.

    Regards,
    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

  • Identified
    UTC
    Identified

    Dear RSAWEB Customer,

    We are observing an issue affecting services at the Spencer Aggregation Node.


    Our partner providers technicians are currently working on restoring services.
    Kindly await further updates.


    Regards,

    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

May 2026

Power Maintenance : Waterfront Access Node | 28 May 2026
  • Completed
    May 28, 2026 at 4:00 AMUTC
    Completed
    May 28, 2026 at 4:00 AMUTC
    Maintenance has completed successfully
  • In progress
    May 28, 2026 at 3:00 AMUTC
    In progress
    May 28, 2026 at 3:00 AMUTC
    Maintenance is now in progress
  • Planned
    May 28, 2026 at 3:00 AMUTC
    Planned
    May 28, 2026 at 3:00 AMUTC

    Dear RSAWEB Customer,

    RSAWEB engineers will be conducting hardware maintenance at the Waterfront access node to improve the resilience of the network.

    Please see change information below:

    Maintenance Notice Summary:
    Planned Start Date/Time: 28/05/2026 05:00 SAST
    Planned End date/Time: 28/05/2026 06:00 SAST
    Maintenance Window: 1 hour
    Expected Impact: High
    Affected services: Waterfront Access Node Connectivity Services

    Impact:
    Customers can expect a brief drop in connectivity during the maintenance window.

    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

    Regards,
    RSAWEB NOC
    Network Operations Centre

Data Centre Backup Power System Load Test | 22 May 2026
  • Completed
    May 22, 2026 at 8:00 AMUTC
    Completed
    May 22, 2026 at 8:00 AMUTC
    Maintenance has completed successfully
  • In progress
    May 22, 2026 at 7:00 AMUTC
    In progress
    May 22, 2026 at 7:00 AMUTC
    Maintenance is now in progress
  • Planned
    May 22, 2026 at 7:00 AMUTC
    Planned
    May 22, 2026 at 7:00 AMUTC

    Dear RSAWEB Customer,

    RSAWEB Engineers will be conducting proactive, routine maintenance on the backup power system at the RSAWEB Data Centre. Routine testing of the data centre backup power system ensures it is operating at optimal performance.

    A simulated power grid failure will be initiated to test seamless transfer to backup power, followed by load and failover testing of each of the backup generators.


    There is no impact to services expected as the power load can be diverted back to grid power at any time.

    Maintenance Window:

    Date: 22 May 2026

    Time: 09:00AM - 10:00AM

    Duration: 1 hour

    If you require any information regarding this maintenance please reach out to our support teams via 087 470 0500 or soc@rsaweb.net.

    Regards,
    RSAWEB Enterprise SOC Team

Scheduled Vendor Maintenance : Multiflora | 21 May 2026
  • Completed
    May 22, 2026 at 5:00 AMUTC
    Completed
    May 22, 2026 at 5:00 AMUTC
    Maintenance has completed successfully
  • In progress
    May 21, 2026 at 7:00 PMUTC
    In progress
    May 21, 2026 at 7:00 PMUTC
    Maintenance is now in progress
  • Planned
    May 21, 2026 at 7:00 PMUTC
    Planned
    May 21, 2026 at 7:00 PMUTC

    Dear RSAWEB Customer,

    Vendor technicians will be conducting vendor maintenance affecting the Multiflora Node to increase capacity and improve the resilience of the network.

    Please see change information below:

    Maintenance Notice Summary:
    Planned Start Date/Time: 21/05/2026 21:00 SAST
    Planned End date/Time: 22/05/2026 07:00 SAST
    Maintenance Window: 10 hour(s)
    Expected Impact: High
    Affected Nodes: Multiflora

    Impact:
    Customers can expect intermittent to no connectivity for the duration of the maintenance window.

    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

    Regards,
    RSAWEB NOC
    Network Operations Centre

Scheduled Maintenance | CPT Firewall Firmware upgrade | 21 May 2026
  • Completed
    May 21, 2026 at 3:00 AMUTC
    Completed
    May 21, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    May 21, 2026 at 2:00 AMUTC
    In progress
    May 21, 2026 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned
    May 21, 2026 at 2:00 AMUTC
    Planned
    May 21, 2026 at 2:00 AMUTC

    Dear RSAWEB Customer,

    RSAWEB engineers will be conducting scheduled maintenance on CPT CGN Firewall to improve the resilience of the network.

    Please see change information below:

    Maintenance Notice Summary:
    Planned Start Date/Time: 21/05/2026 04:00 SAST
    Planned End date/Time: 21/05/2026 05:00 SAST
    Maintenance Window: 1 hour
    Expected Impact: High


    Certain customers using these FNO services in CPT can expect intermittent to no connectivity for the duration of the maintenance window:


    • Fibre Geeks
    • Frogfoot (FTTx)
    • Vumatel (FTTH)
    • Zoom Fibre (FTTH)
    • Century City Connect (FTTH)
    • Fixed LTE
    • CyberSmart (FTTH)
    • Octotel:

    • Blouberg

    • Rondebosch

    • Lakeside

    • Melkbos

    • Plettenberg Bay

    • Ruyterwacht

    • Wellington

    • Sea Point

    • Vredehoek

    • Cape Gate

    • Strand

    • Belgravia

    • Kensington

    • Bredasdrop

    Impact:
    Customers can expect intermittent to no connectivity for up to 2 hours.

    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

    Regards,
    RSAWEB NOC
    Network Operations Centre

Scheduled Building Power Maintenance: The Point Node | CPT | 19 May 2026
  • Completed
    May 19, 2026 at 11:30 PMUTC
    Completed
    May 19, 2026 at 11:30 PMUTC
    Maintenance has completed successfully
  • In progress
    May 19, 2026 at 7:00 PMUTC
    In progress
    May 19, 2026 at 7:00 PMUTC
    Maintenance is now in progress
  • Planned
    May 19, 2026 at 7:00 PMUTC
    Planned
    May 19, 2026 at 7:00 PMUTC

    Dear RSAWEB Customer,

    Please be aware that building management will be conducting scheduled power maintenance at The Point Node in Seapoint - CPT.

    Please see change information below:

    Maintenance Notice Summary:
    Planned Start Date/Time: 19/05/2026 21:00 SAST
    Planned End date/Time: 20/05/2026 01:30 SAST
    Maintenance Window: 4 hours 30 Mins
    Expected Impact: Medium
    Affected services: The Point Node

    Impact:
    Customers who are connecting on this node can expect limited to no connectivity during the maintenance window.

    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

    Regards,
    RSAWEB NOC
    Network Operations Centre

May 2026 to Jul 2026

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