RSAWEB Services - Status Page

Dear RSAWEB Customer,

RSAWEB engineers will be conducting scheduled maintenance on our telephone system.

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 04/03/2026 20:30 SAST
Planned End date/Time: 04/03/2026 21:30 SAST
Maintenance Window: 1 hour
Expected Impact: Low
Affected services: RSAWEB Call Centre

Impact:
Minimal impact is expected as maintenance is scheduled outside of call centre operating hours.

Our support teams are available on soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre

Dear RSAWEB Customer,

RSAWEB engineers will be conducting scheduled routine firmware maintenance on core infrastructure on FTTx and Consumer FLTE to increase capacity and improve the resilience of the network as part of our routine upgrade cycle to keep devices up-to-date and secure.

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 05/03/2026 03:00 SAST
Planned End date/Time: 05/03/2026 05:00 SAST
Maintenance Window: 2 hour(s)
Expected Impact: Medium
Affected Services:

• MTN Fixed LTE

FTTx Services on FNOs

• Lightstruck

• CCC

• Thinkspeed

• Zoom

• Cybersmart

• Frogfoot CPT

• FibreGeeks

• NetX

• Evotel

  • Riebeeckstad

  • Welkom

  • Rustenburg

• Vumatel

  • CPT

  • KZN

  • JHB

• Octotel FTTx

  • Gugulethu

  • Plett

  • Ruyterwacht

  • Wellington

  • Blouberg

  • Melkbos

  • Rondebosch

  • Strand

  • Athlone

  • Vredehoek

  • Lakeside

  • Sea Point

  • Kensington

Impact:
Customers can expect intermittent to no connectivity for the duration of the maintenance window.

Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre

Dear RSAWEB Customer,

Engineers will be performing maintenance which may impact connectivity on the Vodacom rsaweb.mobi APN. 

Please see change information below.

Change Information:

Impact:
Customers using Vodacom mobile data SIM cards on the rsaweb.mobi APN may experience intermittent or no connectivity during the maintenance window.

Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre

Dear RSAWEB Customer,

Vodacom Engineers will be performing scheduled maintenance migrate services to new hardware.

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 05/03/2026 23:00 SAST
Planned End date/Time: 06/03/2026 04:00 SAST
Maintenance Window: 5 hour(s)
Expected Impact: High
Affected services: Vodacom APN Services

Impact:
Customers can expect limited to no connectivity on Vodacom APN services during the maintenance window. Engineers are on standby should any issues arise from this scheduled maintenance slot.

Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre

Dear RSAWEB Customer,

RSAWEB engineers will be conducting scheduled vendor maintenance on certain APNs to increase capacity and improve the resilience of the network.

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 11/03/2026 23:00 SAST
Planned End date/Time: 12/03/2026 04:00 SAST
Maintenance Window: 5 hour(s)
Expected Impact: High
Affected services: Certain Vodacom APNs

Impact:
Certain customers can expect intermittent to no connectivity for up to 4 hours during the maintenance window. Should services not restore after this window, please contact the SOC team.

Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre