RSAWEB Services - Status Page

Dear RSAWEB Customer,

RSAWEB engineers will be performing planned maintenance to improve the resilience and stability of the network.

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 10/07/2025 03:00 SAST
Planned End date/Time: 10/07/2025 05:00 SAST
Maintenance Window: 2 hour(s)
Expected Impact: Medium
Affected services: Gugulethu FTTx Services

Impact:
RSAWEB will be conducting maintenance affecting Gugulethu FTTx Services. Customers can expect intermittent connectivity while maintenance is underway.

Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre

Dear RSAWEB Customers,

RSAWEB engineers will be performing scheduled network maintenance involving routing changes across segments of our infrastructure.

This maintenance is part of our ongoing efforts to enhance the resilience and performance of our network services.

Please see information below:

Change Information

Planned Start Date/Time: 11/07/2025 03:00 SAST

Planned End date/Time: 11/07/2025 05:00 SAST

Maintenance Window: 2 Hours  

Expected Impact: Low

Impact:

During this maintenance window, customers may experience intermittent connectivity or brief service interruptions as routing updates are applied.

We will take all necessary steps to minimize any impact and ensure services are fully restored as quickly as possible. All efforts will be made to minimize disruption, and services will be closely monitored throughout.

Should you have any concerns or require further clarification, our support teams are readily available to assist you. You can reach us at 087 470 0500 or via email at  soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre

Dear RSAWEB Customer,

RSAWEB engineers will be performing scheduled maintenance on our infrastructure on 11th July 2025 at our JHB POP in IS/NTT Parklands.

This maintenance is part of our ongoing efforts to enhance the resilience and performance of our network services.

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 11/07/2025 03:00 SAST
Planned End date/Time: 11/07/2025 05:00 SAST
Maintenance Window: 2 hour(s)
Expected Impact: Low
Affected Nodes & Services:

• Multiflora Node

• Certain Telkom MetroEthernet Dedicated Services

• Certain DFA Dedicated Circuits

Impact:
Due to the nature of the maintenance, this will be service-impacting, and brief interruptions to connectivity may occur during the maintenance window. All efforts will be made to minimize disruption, and services will be closely monitored throughout.

Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre

Dear RSAWEB Customer,

RSAWEB Engineers will be conducting proactive, routine maintenance on the backup power system at the RSAWEB Data Centre. Routine testing of the data centre backup power system ensures it is operating at optimal performance, in light of the ongoing Eskom loadshedding, and the fragile state of the national power grid.

A simulated power grid failure will be initiated to test seamless transfer to backup power, followed by load and failover testing of each of the backup generators.

There is no impact to services expected as the power load can be diverted back to grid power at any time.

Maintenance Window: Date: 11 July 2025 Time: 11:30 AM - 13:30 PM

If you require any information regarding this maintenance please reach out to our support teams via 087 470 0500 or soc@rsaweb.net.

Regards,
RSAWEB Enterprise SOC Team