RSAWEB Services - Status Page

Gauteng Connectivity Services experiencing partial outage

Node Outage : JHB Access Nodes | 12 February 2026
  • Investigating
    Investigating

    Dear RSAWEB Customer,

    We are observing an issue affecting connectivity services for multiple nodes at the JHB area.

    Affected nodes are:

    • Reflex

    • Bram

    • Rivonia

    • Midrand

    • Bryanston

    • Sunninghill

    • Multiflora

    • Merchandise

    • Commissioner

    • Westbury

    • Fairlands

    • Pineslopes

    Engineers are currently investigating.

    Kindly await further updates.

    Regards,

    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

Data Centre Backup Power System Load Test | 13 February 2026
Scheduled for February 13, 2026 at 7:00 AM – 9:00 AM about 2 hours
  • Planned
    February 13, 2026 at 7:00 AM
    Planned
    February 13, 2026 at 7:00 AM

    Dear RSAWEB Customer,

    RSAWEB Engineers will be conducting proactive, routine maintenance on the backup power system at the RSAWEB Data Centre. Routine testing of the data centre backup power system ensures it is operating at optimal performance, in light of the ongoing Eskom loadshedding, and the fragile state of the national power grid.

    A simulated power grid failure will be initiated to test seamless transfer to backup power, followed by load and failover testing of each of the backup generators.


    There is no impact to services expected as the power load can be diverted back to grid power at any time.

    Maintenance Window:

    Date: [13 February 2026]

    Time: 09:00AM - 11:00PM

    Duration: 2 hours

    If you require any information regarding this maintenance please reach out to our support teams via 087 470 0500 or soc@rsaweb.net.

    Regards,
    RSAWEB Enterprise SOC Team

Scheduled Maintenance | KZN/DBN FTTx & Enterprise Connectivity Services | 17 February 2026
Scheduled for February 17, 2026 at 1:00 AM – 3:00 AM about 2 hours
  • Planned
    February 17, 2026 at 1:00 AM
    Planned
    February 17, 2026 at 1:00 AM

    Dear RSAWEB Customer,

    RSAWEB engineers will be conducting scheduled maintenance on all DBN/KZN Connectivity Services to increase capacity and improve the resilience of the network.

    Please see change information below:

    Maintenance Notice Summary:
    Planned Start Date/Time: 17/02/2026 03:00 SAST
    Planned End date/Time: 17/02/2026 05:00 SAST
    Maintenance Window: 2 hour(s)
    Expected Impact: High
    Affected Services: All DBN/KZN Connectivity Services

    Impact:
    Customers can expect intermittent to no connectivity for the duration of the maintenance window

    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

    Regards,
    RSAWEB NOC
    Network Operations Centre

Scheduled Firmware Maintenance : FTTx, CPT & JHB | 24 February 2026
Scheduled for February 24, 2026 at 1:00 AM – 3:00 AM about 2 hours
  • Planned
    February 24, 2026 at 1:00 AM
    Planned
    February 24, 2026 at 1:00 AM

    Dear RSAWEB Customer,

    RSAWEB engineers will be conducting scheduled firmware maintenance on in CPT and JHB to increase capacity and improve the resilience of the network.

    Please see change information below:

    Maintenance Notice Summary:
    Planned Start Date/Time: 24/02/2026 03:00 SAST
    Planned End date/Time: 24/02/2026 05:00 SAST
    Maintenance Window: 2 hour(s)
    Expected Impact: High
    Affected Services:

    JHB FTTx

    • Evotel

    • Frogfoot

    • Link Africa

    • Vumatel

    • NetX

    • OpenFibre

    • MFN

    CPT FTTx

    • Octotel

      • Gugulethu

      • Green point

      • Blouberg

      • Mutual Heights

      • Rondebosch

      • Lakeside

      • Melkbos

      • Bree Street

      • Bellville

      • Athlone

      • Plettenberg Bay

      • Ruyterwacht

      • Knysna

      • Sedgefield

    Impact:
    Customers can expect intermittent to no connectivity for the duration of the maintenance window

    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

    Regards,
    RSAWEB NOC
    Network Operations Centre

Scheduled Maintenance | Octotel CPT FTTx | 26 February 2026
Scheduled for February 26, 2026 at 1:00 AM – 3:00 AM about 2 hours
  • Planned
    February 26, 2026 at 1:00 AM
    Planned
    February 26, 2026 at 1:00 AM

    Dear RSAWEB Customer,

    RSAWEB engineers will be conducting scheduled maintenance on Octotel FTTx services in CPT to increase capacity and improve the resilience of the network.

    Please see change information below:

    Maintenance Notice Summary:
    Planned Start Date/Time: 26/02/2026 03:00 SAST
    Planned End date/Time: 26/02/2026 05:00 SAST
    Maintenance Window: 2 hour(s)
    Expected Impact: High
    Affected Services:

    • Octotel Kleinbrak

    • Octotel George

    • Octotel Wellington

    • Octotel Sea Point

    • Octotel Cape Gate

    • Octotel Strand

    • Octotel Athlone

    • Octotel Kensington

    • Octotel Bredasdorp

    • Octotel Moorreesburg

    Impact:
    Customers can expect intermittent to no connectivity for the duration of the maintenance window

    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

    Regards,
    RSAWEB NOC
    Network Operations Centre

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