RSAWEB Services - Status Page

Gauteng Connectivity Services under maintenance

RSAWEB Notice: JHB Teraco Patch Panel Maintenance | 18 March 2026
Scheduled for March 18, 2026 at 1:00 AM – 5:00 AM about 4 hours
  • In progress
    March 18, 2026 at 1:00 AM
    In progress
    March 18, 2026 at 1:00 AM
    Maintenance is now in progress
  • Planned
    March 18, 2026 at 1:00 AM
    Planned
    March 18, 2026 at 1:00 AM

    Dear RSAWEB Customer,

    Please be advised that RSAWEB engineers will be conducting scheduled maintenance at JHB Teraco as part of ongoing network resilience and infrastructure improvement initiatives.

    Please see change information below:

    Maintenance Notice Summary:
    Planned Start Date/Time: 18/03/2026 03:00 SAST
    Planned End date/Time: 18/03/2026 07:00 SAST
    Maintenance Window: 4 hour(s)
    Expected Impact: None

    Impact:
    Customers can expect no impact to services. Our engineering team will be on standby throughout the activity to ensure the work is completed as efficiently as possible and to address any unforeseen issues should they arise.


    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

    Regards,
    RSAWEB NOC
    Network Operations Centre

Scheduled Vendor Maintenance : Commissioner Access Node | 18 March 2026
Scheduled for March 18, 2026 at 7:00 PM – March 19, 2026 at 5:00 AM about 10 hours
  • Planned
    March 18, 2026 at 7:00 PM
    Planned
    March 18, 2026 at 7:00 PM

    Dear RSAWEB Customer,

    RSAWEB engineers will be conducting scheduled vendor maintenance on the Commissioner Access node to increase capacity and improve the resilience of the network.

    Please see change information below:

    Maintenance Notice Summary:
    Planned Start Date/Time: 18/03/2026 21:00 SAST
    Planned End date/Time: 19/03/2026 07:00 SAST
    Maintenance Window: 10 hour(s)
    Expected Impact: High
    Affected Nodes: Commissioner

    Impact:
    Customers can expect up to 9 hours of intermittent to no connectivity for the duration of the maintenance window

    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

    Regards,
    RSAWEB NOC
    Network Operations Centre

Scheduled Vendor APN Maintenance : Vodacom | 18 March 2026
Scheduled for March 18, 2026 at 9:00 PM – March 19, 2026 at 2:00 AM about 5 hours
  • Planned
    March 18, 2026 at 9:00 PM
    Planned
    March 18, 2026 at 9:00 PM

    Dear RSAWEB Customer,

    RSAWEB engineers will be conducting scheduled vendor maintenance on certain APNs to increase capacity and improve the resilience of the network.

    Please see change information below:

    Maintenance Notice Summary:
    Planned Start Date/Time: 18/03/2026 23:00 SAST
    Planned End date/Time: 19/03/2026 04:00 SAST
    Maintenance Window: 5 hour(s)
    Expected Impact: High
    Affected services: Certain Vodacom APNs

    Impact:
    Certain customers can expect intermittent to no connectivity for up to 4 hours during the maintenance window. Should services not restore after this window, please contact the SOC team.

    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

    Regards,
    RSAWEB NOC
    Network Operations Centre

Scheduled Vendor APN Maintenance : Vodacom | 19 March 2026
Scheduled for March 19, 2026 at 9:00 PM – March 20, 2026 at 2:00 AM about 5 hours
  • Planned
    March 19, 2026 at 9:00 PM
    Planned
    March 19, 2026 at 9:00 PM

    Dear RSAWEB Customer,

    RSAWEB engineers will be conducting scheduled vendor maintenance on certain APNs to increase capacity and improve the resilience of the network.

    Please see change information below:

    Maintenance Notice Summary:
    Planned Start Date/Time: 19/03/2026 23:00 SAST
    Planned End date/Time: 20/03/2026 04:00 SAST
    Maintenance Window: 5 hour(s)
    Expected Impact: High
    Affected services: Certain Vodacom APNs

    Impact:
    Certain customers can expect intermittent to no connectivity for up to 4 hours during the maintenance window. Should services not restore after this window, please contact the SOC team.

    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

    Regards,
    RSAWEB NOC
    Network Operations Centre

Scheduled Vendor Maintenance : Thinkspeed/CCC | 24 March 2026
Scheduled for March 23, 2026 at 10:00 PM – March 24, 2026 at 12:00 AM about 2 hours
  • Planned
    March 23, 2026 at 10:00 PM
    Planned
    March 23, 2026 at 10:00 PM

    Dear RSAWEB Customer,

    Vendor engineers will be conducting scheduled vendor maintenance on the Thinkspeed/CCC NNI to increase capacity and improve the resilience of the network.

    Please see change information below:

    Maintenance Notice Summary:
    Planned Start Date/Time: 24/03/2026 00:01 SAST
    Planned End date/Time: 24/03/2026 02:00 SAST
    Maintenance Window: 2 hour(s)
    Expected Impact: High
    Affected Services: CCC & Thinkspeed FTTx

    Impact:
    Customers can expect intermittent to no connectivity for the duration of the maintenance window.

    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

    Regards,
    RSAWEB NOC
    Network Operations Centre

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