RSAWEB Services - Status Page

Dear RSAWEB Customer,

RSAWEB engineers will be conducting scheduled vendor maintenance on certain APNs to increase capacity and improve the resilience of the network.

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 23/03/2026 23:00 SAST
Planned End date/Time: 24/03/2026 04:00 SAST
Maintenance Window: 5 hour(s)
Expected Impact: High
Affected services: Certain Vodacom APNs

Impact:
Certain customers can expect intermittent to no connectivity for up to 4 hours during the maintenance window. Should services not restore after this window, please contact the SOC team.

Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre

Dear RSAWEB Customer,

Partner provider engineers will be conducting emergency vendor maintenance on at JB1 to increase capacity and improve the resilience of the network.

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 23/03/2026 23:00 SAST
Planned End date/Time: 23/03/2026 04:00 SAST
Maintenance Window: 5 hour(s)
Expected Impact: High
Affected Services: Vodacom APN Services in JHB

Impact:
Customers can expect intermittent to no connectivity for up to 3 hours during the maintenance window

Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre

Dear RSAWEB Customer,

Vodacom Engineers will be performing scheduled cable maintenance for their core network.

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 23/03/2026 23:00 SAST
Planned End date/Time: 24/03/2026 04:00 SAST
Maintenance Window: 5 hour(s)
Expected Impact: High
Affected services: Vodacom APN Services

Impact:
Customers can expect limited to no connectivity on Vodacom APN services during the maintenance window. Engineers are on standby should any issues arise from this scheduled maintenance slot.

Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre

Dear RSAWEB Customer,

Vendor engineers will be conducting scheduled vendor maintenance on the Thinkspeed/CCC NNI to increase capacity and improve the resilience of the network.

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 24/03/2026 00:01 SAST
Planned End date/Time: 24/03/2026 02:00 SAST
Maintenance Window: 2 hour(s)
Expected Impact: High
Affected Services: CCC & Thinkspeed FTTx

Impact:
Customers can expect intermittent to no connectivity for the duration of the maintenance window.

Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre

Dear RSAWEB Customer,

RSAWEB engineers will be performing scheduled maintenance at our JHB Teraco POP as part of ongoing infrastructure optimization and resilience improvements within the core network environment.

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 24/03/2026 03:00 SAST
Planned End date/Time: 24/03/2026 07:00 SAST
Maintenance Window: 4 hours 
Expected Impact: Medium

Impact:
During this maintenance window, certain enterprise connectivity services may experience brief periods of interruption while adjustments are performed within the underlying network infrastructure.

Our engineering team will be on standby throughout the activity to ensure the work is completed as efficiently as possible and to address any unforeseen issues should they arise. Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre