Scheduled Maintenance | FTTx | CPT | 15 February 2024
Completed
Scheduled for February 15, 2024 at 2:00 AM – February 14, 2024 at 3:10 AM
Affects
Core Connectivity Services
Western Cape Connectivity Services
Updates
Planned
February 15, 2024 at 2:00 AM
Planned
February 15, 2024 at 2:00 AM
Dear RSAWEB Customer,
RSAWEB Engineers will be performing pro-active firmware maintenance to improve the resilience of the network at selected nodes across our core network.
Please see change information below:
Maintenance Notice Summary:
Planned Start Date/Time: 15/02/2024 04:00 SAST
Planned End date/Time: 15/02/2024 05:00 SAST
Maintenance Window: 1 hour
Expected Impact: High
Impact:
RSAWEB Customers with FTTx services in CPT that terminate on the affected BNG device can expect intermittent to no connectivity for the duration of the maintenance window for services connecting to this device.
Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.
Regards,
RSAWEB NOC
Network Operations Centre
Update
February 15, 2024 at 2:00 AM
Completed
February 15, 2024 at 2:00 AM
Dear RSAWEB Customer,
RSAWEB engineers has completed maintenance on our Voice Gateway. Customer services restored.
