RSAWEB Services - Rescheduled: Scheduled Maintenance | Firmware Maintenance CPT | 14 February 2024 – Maintenance details

Experiencing partially degraded performance

Rescheduled: Scheduled Maintenance | Firmware Maintenance CPT | 14 February 2024

Completed
Scheduled for February 14, 2024 at 2:00 AM – 3:00 AMUTC

Affects

Core Connectivity Services

Under maintenance from 2:00 AM to 12:00 AM

Western Cape Connectivity Services

Under maintenance from 2:00 AM to 12:00 AM

Updates
  • Completed
    February 14, 2024 at 12:58 PMUTC
    Completed
    February 14, 2024 at 12:58 PMUTC
    Maintenance has completed successfully.
  • Update
    February 14, 2024 at 2:12 AMUTC
    Update
    February 14, 2024 at 2:12 AMUTC
    Maintenance is now in progress.
  • In progress
    February 14, 2024 at 2:00 AMUTC
    In progress
    February 14, 2024 at 2:00 AMUTC
    Maintenance is now in progress
  • Completed
    February 14, 2024 at 2:00 AMUTC
    Completed
    February 14, 2024 at 2:00 AMUTC
    Maintenance has completed successfully
  • Update
    February 14, 2024 at 2:00 AMUTC
    Update
    February 14, 2024 at 2:00 AMUTC

    Dear RSAWEB Customer,

     

    RSAWEB Engineers will be performing pro-active firmware maintenance to improve the resilience of the network at selected nodes across our core network.

     

    Please see change information below:

     

    Maintenance Notice Summary:

    Planned Start Date/Time: 14/02/2024 04:00 SAST

    Planned End date/Time: 14/02/2024 05:00 SAST

    Maintenance Window: 1 hour

    Expected Impact: High

     

    Impact:

    RSAWEB Customers with FTTx services in CPT that terminate on the affected BNG device can expect intermittent to no connectivity for the duration of the maintenance window for services connecting to this device.

     

    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

     

    Regards,

    RSAWEB NOC

    Network Operations Centre

  • Planned
    February 13, 2024 at 4:43 AMUTC
    Planned
    February 13, 2024 at 4:43 AMUTC

    Dear RSAWEB Customer,

     

    RSAWEB Engineers will be performing pro-active firmware maintenance to improve the resilience of the network at selected nodes across our core network.

     

    Please see change information below:

     

    Maintenance Notice Summary:

    Planned Start Date/Time: 14/02/2024 04:00 SAST

    Planned End date/Time: 14/02/2024 05:00 SAST

    Maintenance Window: 1 hour

    Expected Impact: High

     

    Impact:

    RSAWEB Customers with FTTx services in CPT that terminate on the affected BNG device can expect intermittent to no connectivity for the duration of the maintenance window for services connecting to this device.

     

    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

     

    Regards,

    RSAWEB NOC

    Network Operations Centre