RSAWEB Services - Notice history

Dear RSAWEB Customer,

We will be performing emergency maintenance on our Shared Hosting platform at 00:00 on 1 May 2026, following a security advisory from cPanel.

Please see change information below:

Maintenance Notice Summary:

Planned Start Date/Time: 01/05/2026 00:00 SAST

Planned End date/Time: 01/05/2026 04:00 SAST

Maintenance Window: 4 hour(s)

Expected Impact: Medium

Affected Services: cPanel Hosting Services

Impact:

Customers may experience brief disruptions to cPanel, websites, DNS, and email during this time. This maintenance is critical to the security and stability of your hosting environment.

Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre

Dear RSAWEB Customer,

RSAWEB Engineers will be conducting proactive, routine maintenance on the backup power system at the RSAWEB Data Centre. Routine testing of the data centre backup power system ensures it is operating at optimal performance, in light of the ongoing Eskom loadshedding, and the fragile state of the national power grid.

A simulated power grid failure will be initiated to test seamless transfer to backup power, followed by load and failover testing of each of the backup generators.

There is no impact to services expected as the power load can be diverted back to grid power at any time.

Maintenance Window:

Date: 25 April 2026

Time: 09:00AM - 11:00AM

Duration: 2 hours

If you require any information regarding this maintenance please reach out to our support teams via 087 470 0500 or soc@rsaweb.net.

Regards,
RSAWEB Enterprise SOC Team

Dear RSAWEB Customer,

RSAWEB Engineers will be performing software maintenance on our IRIS Monitoring platform to improve the resilience of the system.

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 23/04/2026 18:00 SAST
Planned End date/Time: 23/04/2026 19:00 SAST
Maintenance Window: 1 hour(s)
Expected Impact: Low/None
Affected Services: IRIS Access

Impact:
Customers can expect no impact to any connectivity services. Customers will be unable to access views via the monitoring platform for brief periods during the maintenance window.

Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre

Dear RSAWEB Customer,

RSAWEB Engineers will be conducting proactive, routine maintenance on the backup power system at the RSAWEB Data Centre. Routine testing of the data centre backup power system ensures it is operating at optimal performance, in light of the ongoing Eskom loadshedding, and the fragile state of the national power grid.

A simulated power grid failure will be initiated to test seamless transfer to backup power, followed by load and failover testing of each of the backup generators.

There is no impact to services expected as the power load can be diverted back to grid power at any time.

Maintenance Window:

Date: 27 March 2026

Time: 09:00AM - 11:00PM

Duration: 2 hours

If you require any information regarding this maintenance please reach out to our support teams via 087 470 0500 or soc@rsaweb.net.

Regards,
RSAWEB Enterprise SOC Team

Dear RSAWEB Customer,

RSAWEB engineers will be performing scheduled maintenance at our JHB Teraco POP as part of ongoing infrastructure optimization and resilience improvements within the core network environment.

Please see change information below:

Planned Start Date/Time: 26/03/2026 03:00 SAST
Planned End date/Time: 26/03/2026 07:00 SAST
Maintenance Window: 4 hours
Expected Impact: Medium

Impact:
During this maintenance window, certain enterprise connectivity services may experience brief periods of interruption while adjustments are performed within the underlying network infrastructure.

Our engineering team will be on standby throughout the activity to ensure the work is completed as efficiently as possible and to address any unforeseen issues should they arise. Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre

Dear RSAWEB Customer,

RSAWEB engineers will be conducting scheduled maintenance on environment to improve the resilience of the network.

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 25/03/2026 03:00SAST
Planned End date/Time: 25/03/2026 05:00 SAST
Maintenance Window: 2 hour(s)
Expected Impact: Low
Affected services: IPT

Impact:
Customers can expect no impact on services. Engineers are on Standby should a fault occur.

Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre

Dear RSAWEB Customer,

RSAWEB engineers will be performing scheduled maintenance at our JHB Teraco POP as part of ongoing infrastructure optimization and resilience improvements within the core network environment.

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 24/03/2026 03:00 SAST
Planned End date/Time: 24/03/2026 07:00 SAST
Maintenance Window: 4 hours 
Expected Impact: Medium

Impact:
During this maintenance window, certain enterprise connectivity services may experience brief periods of interruption while adjustments are performed within the underlying network infrastructure.

Our engineering team will be on standby throughout the activity to ensure the work is completed as efficiently as possible and to address any unforeseen issues should they arise. Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre

Dear RSAWEB Customer,

RSAWEB Engineers will be conducting proactive, routine maintenance on the backup power system at the RSAWEB Data Centre. Routine testing of the data centre backup power system ensures it is operating at optimal performance, in light of the ongoing Eskom loadshedding, and the fragile state of the national power grid.

A simulated power grid failure will be initiated to test seamless transfer to backup power, followed by load and failover testing of each of the backup generators.

There is no impact to services expected as the power load can be diverted back to grid power at any time.

Maintenance Window:

Date: 27 February 2026

Time: 09:00AM - 11:00AM

Duration: 2 hours

If you require any information regarding this maintenance please reach out to our support teams via 087 470 0500 or soc@rsaweb.net.

Regards,
RSAWEB Enterprise SOC Team

Dear RSAWEB Customer,

RSAWEB engineers will be conducting scheduled maintenance on Octotel FTTx services in CPT to increase capacity and improve the resilience of the network.

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 26/02/2026 03:00 SAST
Planned End date/Time: 26/02/2026 05:00 SAST
Maintenance Window: 2 hour(s)
Expected Impact: High
Affected Services:

• Octotel Kleinbrak

• Octotel George

• Octotel Wellington

• Octotel Sea Point

• Octotel Cape Gate

• Octotel Strand

• Octotel Athlone

• Octotel Kensington

• Octotel Bredasdorp

• Octotel Moorreesburg

Impact:
Customers can expect intermittent to no connectivity for the duration of the maintenance window

Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre

Dear RSAWEB Customer,

RSAWEB engineers will be conducting scheduled firmware maintenance on in CPT and JHB to increase capacity and improve the resilience of the network.

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 24/02/2026 03:00 SAST
Planned End date/Time: 24/02/2026 05:00 SAST
Maintenance Window: 2 hour(s)
Expected Impact: High
Affected Services:

JHB FTTx

• Evotel

• Frogfoot

• Link Africa

• Vumatel

• NetX

• OpenFibre

• MFN

CPT FTTx

• Octotel

  • Gugulethu

  • Green point

  • Blouberg

  • Mutual Heights

  • Rondebosch

  • Lakeside

  • Melkbos

  • Bree Street

  • Bellville

  • Athlone

  • Plettenberg Bay

  • Ruyterwacht

  • Knysna

  • Sedgefield

Impact:
Customers can expect intermittent to no connectivity for the duration of the maintenance window

Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre