RSAWEB Services - Status Page

Dear RSAWEB Customer,

The City of Cape Town is conducting planned power interruption on Monday 8 December, 2025 at 17:00 to 08:00 on Tuesday 9 December 2025 affecting the RSAWEB Data Centre at The Terraces in Bree Street.

Maintenance Window:
Date: 8 December 2025 | 08/12/2025 to 9 December 2025 | 09/12/2025
Time: 17:00 - 07:00

Duration: 15 hour(s)

Impact: None

No impact to services is expected due to redundant power solutions in place. Engineers are on standby should any issues arise during this period

Customers who have questions about the planned maintenance can contact our SOC support team at soc@rsaweb.net or by calling 087 470 0500.

Regards,
RSAWEB Enterprise SOC Team

Dear RSAWEB Customer,

RSAWEB engineers will be conducting scheduled maintenance to migrate certain Octotel customers to different hardware as we add further capacity and improve the resilience of the RSAWEB network. Note this maintenance will be taking place over multiple days

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 09/12/2025 04:00 SAST
Planned End date/Time: 09/12/2025 05:00 SAST
Maintenance Window: 1 hour(s)
Expected Impact: High
Affected Services:

• Octotel Strand

Impact:
Certain customers on the above nodes can expect intermittent to no connectivity for the duration of the maintenance window

Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre

Dear RSAWEB Customer,

RSAWEB engineers will be conducting scheduled maintenance to migrate certain Octotel customers to different hardware as we add further capacity and improve the resilience of the RSAWEB network.

Maintenance Notice Summary:
Planned Start Date/Time: 10/12/2025 03:00 SAST
Planned End date/Time: 10/12/2025 05:00 SAST
Maintenance Window: 2 hour(s)
Expected Impact: High
Affected Services:

• Octotel Wellington

• Octotel George

• Octotel Kleinbrak

Impact:
Certain customers on the above nodes can expect intermittent to no connectivity for the duration of the maintenance window

Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre