RSAWEB Services - Status Page

Dear RSAWEB Customer,

RSAWEB Engineers will be performing scheduled maintenance on the vCloud Director Server to improve the resilience of the RSAWEB Cloud.

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 04/04/2025 05:00 SAST
Planned End date/Time: 04/04/2025 06:00 SAST
Maintenance Window: 1 hour(s)
Expected Impact: None
Affected services: VDC Portal, Veeam Backups

Impact:

Customers may be unable to reach the VDC Portal and Veeam backups will not be active however customer workloads and VMs will remain functional and active.

Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre

Dear RSAWEB Customer,

RSAWEB Engineers will be conducting proactive, routine maintenance on the backup power system at the RSAWEB Data Centre. Routine testing of the data centre backup power system ensures it is operating at optimal performance, in light of the ongoing Eskom loadshedding, and the fragile state of the national power grid.

A simulated power grid failure will be initiated to test seamless transfer to backup power, followed by load and failover testing of each of the backup generators.

There is no impact to services expected as the power load can be diverted back to grid power at any time.

Maintenance Window: Date: 4 April 2025 Time: 11:30 AM - 13:30 PM

If you require any information regarding this maintenance please reach out to our support teams via 087 470 0500 or soc@rsaweb.net.

Regards,
RSAWEB Enterprise SOC Team