RSAWEB Services - Scheduled Hardware Maintenance: Lifestyle Node | 13 December 2023 – Maintenance details

All systems operational

Scheduled Hardware Maintenance: Lifestyle Node | 13 December 2023

Completed
Scheduled for December 13, 2023 at 3:00 PM – 6:00 PM

Affects

Core Connectivity Services

Under maintenance from 3:00 PM to 6:00 PM

Other Regions

Under maintenance from 3:00 PM to 6:00 PM

Updates
  • Completed
    December 13, 2023 at 6:00 PM
    Completed
    December 13, 2023 at 6:00 PM

    Maintenance has completed successfully

  • In progress
    December 13, 2023 at 3:00 PM
    In progress
    December 13, 2023 at 3:00 PM

    Maintenance is now in progress

  • Planned
    December 13, 2023 at 3:00 PM
    Planned
    December 13, 2023 at 3:00 PM

    Dear RSAWEB Customer,

    RSAWEB Technicians will be performing scheduled hardware maintenance to relocate the existing cab within the node.

    Please see change information below:

    Maintenance Notice Summary:
    Planned Start Date/Time: 13/12/2023 17:00 SAST
    Planned End date/Time: 13/12/2023 20:00 SAST
    Maintenance Window: 3 hour(s)
    Expected Impact: High
    Affected node(s): Lifestyle FTTx

    Maintenance Notice Detail:
    Technicians will be relocating the kit within the node due to renovation taking place. Cutover will be taking place at 5pm on 13 December 2023. Customers can expect intermittent to no connectivity for the duration of the maintenance window following the cutover.

    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

    Regards,
    RSAWEB NOC
    Network Operations Centre
    RSAWEB-Logo