Dear RSAWEB Customer,

RSAWEB Engineers will be conducting proactive, routine maintenance on the backup power system at the RSAWEB Data Centre. Routine testing of the data centre backup power system ensures it is operating at optimal performance, in light of the ongoing Eskom loadshedding, and the fragile state of the national power grid.

A simulated power grid failure will be initiated to test seamless transfer to backup power, followed by load and failover testing of each of the backup generators.
There is no impact to services expected as the power load can be diverted back to grid power at any time.

Maintenance Window:
Date: 08 December 2023 Time: 08:00 AM - 10:30 PM

Dear RSAWEB Customer,

RSAWEB Engineers will be performing routine maintenance to increase the resilience and optimal functioning of the network.

Applies To: DNS Services

Please see change information below:

Change Information
Planned Start Date/Time: 11/12/2023 16:00 SAST
Planned End date/Time: 11/12/2023 17:00 SAST
Maintenance Window: 1 Hour
Expected Impact: Low

Impact:
Customers may experience little to no impact during the maintenance window.

Dear RSAWEB Customer,

RSAWEB Technicians will be performing scheduled hardware maintenance to relocate the existing cab within the node.

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 13/12/2023 17:00 SAST
Planned End date/Time: 13/12/2023 20:00 SAST
Maintenance Window: 3 hour(s)
Expected Impact: High
Affected node(s): Lifestyle FTTx

Maintenance Notice Detail:
Technicians will be relocating the kit within the node due to renovation taking place. Cutover will be taking place at 5pm on 13 December 2023. Customers can expect intermittent to no connectivity for the duration of the maintenance window following the cutover.