RSAWEB Services - Status Page

All systems operational

Recent notices

October 25, 2024

October 24, 2024

Service Disruption: Belmont Node | 31 October 2024
  • Resolved
    Resolved

    Dear RSAWEB Customer,

    We are observing services for Belmont Node have restored and are testing stable.

    We anticipate no further service disruptions.

    Regards,
    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

  • Monitoring
    Monitoring

    Dear RSAWEB Customer,

    We are observing services have restored.

    Engineers are monitoring for stability.

    Regards,
    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

  • Investigating
    Update

    Dear RSAWEB Customer,

    Technicians have arrived at site and are investigating.

    Kindly await further updates.

    Regards,

    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

  • Investigating
    Update

    Dear RSAWEB Customer,

    Technicians are en route to site to investigate.

    Kindly await further updates.

    Regards,

    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

  • Investigating
    Update

    Dear RSAWEB Customer,

    We are working closely with our partner provider to investigate the cause of this disruption to services.

    No ETR is available as yet.

    Kindly await further updates.

  • Investigating
    Update

    Dear RSAWEB Customer,

    Fault has been escalated with partner provider.

    No ETR available at the moment.

    Further updates to follow.

    Regards,

    RSAWEB NOC

  • Investigating
    Update

    Dear RSAWEB Customer,

    Techs are currently onsite investigating.

    Kindly await further updates.

    Regards,

    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

  • Investigating
    Investigating

    Dear RSAWEB Customer,

    We are observing an issue affecting services on the Belmont Node

    Engineers are currently investigating.


    Kindly await further updates.


    Regards,

    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

October 23, 2024

RSAWEB Data Centre Redundant Backup Power and HVAC Systems Maintenance | Day 2
  • Completed
    October 23, 2024 at 3:00 PM
    Completed
    October 23, 2024 at 3:00 PM
    Maintenance has completed successfully
  • In progress
    October 23, 2024 at 6:00 AM
    In progress
    October 23, 2024 at 6:00 AM
    Maintenance is now in progress
  • Planned
    October 23, 2024 at 6:00 AM
    Planned
    October 23, 2024 at 6:00 AM

    Dear RSAWEB Customer,

    RSAWEB is conducting proactive maintenance on the redundant backup power and HVAC systems at the RSAWEB Data Centre.

    The service of these systems is non-disruptive, and no impact to customer services is expected.

    Maintenance Window: 23 October 2024

    Time: 08:00 - 17:00

    Customers may contact the Service Operations Centre (SOC) on 087 470 0500 or soc@rsaweb.net for more information on the planned maintenance.

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