RSAWEB Services - Status Page

Dear RSAWEB Customer,

RSAWEB engineers will be performing scheduled maintenance on our infrastructure at our JHB POP in IS/NTT Parklands.

This maintenance is part of our ongoing efforts to enhance the resilience and performance of our network services.

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 31/10/2025 04:00 SAST
Planned End date/Time: 31/10/2025 06:00 SAST
Maintenance Window: 2 hour(s)
Expected Impact: High
Affected Nodes:

• Multiflora

• Bram

• Commissioner

• Pineslopes

• Sunninghill

• Westbury

• Bryanston

• JHB Fairlands

• Rivonia

• Midrand

Impact:
Due to the nature of the maintenance, this will be service-impacting, and brief interruptions to connectivity may occur during the maintenance window. All efforts will be made to minimize disruption, and services will be closely monitored throughout.

Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre

Dear RSAWEB Customer,

RSAWEB Engineers will be conducting proactive, routine maintenance on the backup power system at the RSAWEB Data Centre. Routine testing of the data centre backup power system ensures it is operating at optimal performance, in light of the ongoing Eskom loadshedding, and the fragile state of the national power grid.

A simulated power grid failure will be initiated to test seamless transfer to backup power, followed by load and failover testing of each of the backup generators.

There is no impact to services expected as the power load can be diverted back to grid power at any time.

Maintenance Window:

Date: 31 October 2025

Time: 09:00AM - 11:00AM

Duration: 2 hours

If you require any information regarding this maintenance please reach out to our support teams via 087 470 0500 or soc@rsaweb.net.

Regards,
RSAWEB Enterprise SOC Team