RSAWEB Services - Status Page

Dear RSAWEB Customer,

RSAWEB Engineers will be conducting proactive, routine maintenance on the backup power system at the RSAWEB Data Centre. Routine testing of the data centre backup power system ensures it is operating at optimal performance, in light of the ongoing Eskom loadshedding, and the fragile state of the national power grid.

A simulated power grid failure will be initiated to test seamless transfer to backup power, followed by load and failover testing of each of the backup generators.

There is no impact to services expected as the power load can be diverted back to grid power at any time.

Maintenance Window:

Date: [14 November 2025]

Time: 09:00AM - 11:00AM

Duration: 2 hours

If you require any information regarding this maintenance please reach out to our support teams via 087 470 0500 or soc@rsaweb.net.

Regards,
RSAWEB Enterprise SOC Team

Dear RSAWEB Customer,

Our partner provider technicians will be conducting vendor maintenance on Fairlands House node backhaul to increase capacity and improve the resilience of the network.

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 18/11/2025 21:00 SAST
Planned End date/Time: 19/11/2025 07:00 SAST
Maintenance Window: 10 hour(s)
Expected Impact: Medium
Affected Nodes: Fairlands House CPT

Impact:
Customers can expect intermittent to no connectivity for the duration of the maintenance window.

Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre

Dear RSAWEB Customer,

RSAWEB Engineers will be performing scheduled software maintenance to increase capacity and improve the resilience of the network.

Please see change information below:

Maintenance Notice Summary:
Planned Start Date/Time: 20/11/2025 03:00 SAST
Planned End date/Time: 20/11/2025 05:00 SAST
Maintenance Window: 2 hour(s)
Expected Impact: High
Affected services: Certain connectivity services out of of DC2

Impact:
Customers can expect intermittent to no connectivity for the duration of the maintenance window.

Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

Regards,
RSAWEB NOC
Network Operations Centre