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RSAWEB Network Notice | Vodacom APN Maintenance: rsaweb.mobi | 30 July 2024
Scheduled for July 30, 2024 at 5:00 PM – 7:00 PM about 2 hours
  • Planned
    July 30, 2024 at 5:00 PM
    Planned
    July 30, 2024 at 5:00 PM

    Dear RSAWEB Customer,

     

    RSAWEB Engineers will be performing scheduled APN maintenance to improve the resilience of the network.

     

    Please see change information below.

     

    Maintenance Notice Summary:

    Planned Start Date/Time: 30/07/2024 19:00 SAST

    Planned End date/Time: 30/07/2024 21:00 SAST

    Maintenance Window: 2 hours 

    Expected Impact: Low 

    Affected Services: APN: rsaweb.mobi

     

    Maintenance Notice Detail:

    Customers can expect no impact to existing connections however new connections will not be able to establish until the maintenance is completed.

     

    If you have any queries regarding this maintenance please reach out to us via soc@rsaweb.net or call 087 470 0500 for further information.

RSAWEB Network Notice | APN Maintenance: ws.rsaweb.fwa | 31 July 2024
Scheduled for July 31, 2024 at 5:00 PM – 7:00 PM about 2 hours
  • Planned
    July 31, 2024 at 5:00 PM
    Planned
    July 31, 2024 at 5:00 PM

    Dear RSAWEB Customer,

     

    RSAWEB Engineers will be performing scheduled APN maintenance to improve the resilience of the network.

     

    Please see change information below.

     

    Maintenance Notice Summary:

    Planned Start Date/Time: 31/07/2024 19:00 SAST

    Planned End date/Time: 31/07/2024 21:00 SAST

    Maintenance Window: 2 hours 

    Expected Impact: Low 

    Affected Services: APN: ws.rsaweb.fwa

     

    Maintenance Notice Detail:

    Customers can expect no impact to existing connections however new connections will not be able to establish until the maintenance is completed.

     

    If you have any queries regarding this maintenance please reach out to us via soc@rsaweb.net or call 087 470 0500 for further information.

RSAWEB Network Notice | MTN APN Maintenance: rsaweb.mobi | 31 July 2024
Scheduled for July 31, 2024 at 5:00 PM – 7:00 PM about 2 hours
  • Planned
    July 31, 2024 at 5:00 PM
    Planned
    July 31, 2024 at 5:00 PM

    Dear RSAWEB Customer,

     

    RSAWEB Engineers will be performing scheduled APN maintenance to improve the resilience of the network.

     

    Please see change information below.

     

    Maintenance Notice Summary:

    Planned Start Date/Time: 31/07/2024 19:00 SAST

    Planned End date/Time: 31/07/2024 21:00 SAST

    Maintenance Window: 2 hours 

    Expected Impact: Low 

    Affected Services: APN: rsaweb.mobi

     

    Maintenance Notice Detail:

    Customers can expect no impact to existing connections however new connections will not be able to establish until the maintenance is completed.

     

    If you have any queries regarding this maintenance please reach out to us via soc@rsaweb.net or call 087 470 0500 for further information.

Network Notice | Routine Scheduled Maintenance | JHB | 6 August 2024
Scheduled for August 06, 2024 at 2:00 AM – 4:00 AM about 2 hours
  • Planned
    August 06, 2024 at 2:00 AM
    Planned
    August 06, 2024 at 2:00 AM

    Dear RSAWEB Customer,

     

    RSAWEB engineers will be conducting scheduled maintenance on our infrastructure to further enhance the security and resilience of our services.

     

    Maintenance Notice Summary:

    • Planned Start Date/Time: Tuesday, August 6, 2024, 04:00 AM SAST

    • Planned End Date/Time: Tuesday, August 6, 2024, 06:00 AM SAST

    • Maintenance Window: 2 hours

    • Expected Impact: Low

    Should you have any concerns or require further clarification, our support teams are readily available to assist you. You can reach us at 087 470 0500 or via email at soc@rsaweb.net for RSAWEB Business customers.

     

    Regards,
    RSAWEB NOC
    Network Operations Centre

Recent notices

July 26, 2024

July 25, 2024

RSAWEB Notice | Degraded Services: RSAWEB VOIP | 25 july 2024
  • Resolved
    Resolved

    Dear RSAWEB Customer,

    We are observing the services to be stable.

    We anticipate no further service disruptions.

    Regards,

    RSAWEB NOC

  • Monitoring
    Monitoring

    Dear RSAWEB Customer,

    We are observing services restoring.
    Engineers are monitoring for stability.

    Regards,
    RSAWEB NOC

  • Investigating
    Investigating

    Dear RSAWEB Customer,

    We are observing an issue affecting VOIP services are intermittent .

    Engineers are investigating.

    Kindly await for further feedback.

    Regards,

    RSAWEB SOC

Emergency Pro-Active Maintenance | Octotel FTTx CPT | 25 July 2024
  • Completed
    July 25, 2024 at 2:00 AM
    Completed
    July 25, 2024 at 2:00 AM
    Maintenance has completed successfully
  • In progress
    July 25, 2024 at 12:00 AM
    In progress
    July 25, 2024 at 12:00 AM
    Maintenance is now in progress
  • Planned
    July 25, 2024 at 12:00 AM
    Planned
    July 25, 2024 at 12:00 AM

    Dear RSAWEB Customer,

    RSAWEB Engineers will be performing emergency pro-active maintenance which will affect Octotel FTTH & FTTB services in Cape Town.

    Please see change information below:

    Maintenance Notice Summary:

    Planned Start Date/Time: 25/07/2024 02:00 SAST

    Planned End date/Time: 25/07/2024 04:00 SAST

    Maintenance Window: 2 hour(s) 

    Expected Impact: High 

    Affected Services: Octotel FTTx CPT 

    Impact:
    Customers can expect intermittent to no connectivity for brief to extended periods during the maintenance window.

    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

    Regards,
    RSAWEB NOC
    Network Operations Centre

July 24, 2024

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