RSAWEB Services - Status Page

Western Cape Connectivity Services experiencing partial outage

RSAWEB Network Notice: Standard Towers | 15 July 2025
  • Monitoring
    Monitoring

    Dear RSAWEB Customer,

    We are observing services to have restored, our engineers are monitoring for stability

    Kindly await further updates.

    Regards,

    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

  • Identified
    Identified

    Dear RSAWEB Customer,

    Engineers continue to work with partner provider engineers to restore services affecting the Standard Towers Node.

    Kindly await further updates.

    Regards,

    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

  • Update
    Update

    Dear RSAWEB Customer,

    Partner Providers engineers continue to investigate the fault affecting Standard Towers Node.


    No ETR as of yet.

    Kindly await further updates.

    Regards,

    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

  • Update
    Update

    Dear RSAWEB Customer,

    Partner provider engineers have been dispatched to further investigate.


    Kindly await further updates.

    Regards,

    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

  • Investigating
    Investigating

    Dear RSAWEB Customer,

    We are observing an issue affecting services at the Standard Towers node.

    Engineers are currently investigating.

    Kindly await further updates.

    Regards,

    RSAWEB NOC

    www.rsaweb.co.za | 087 470 0500

Scheduled Vendor Fibre Maintenance | Fairlands House Node | 17 July 2025
Scheduled for July 17, 2025 at 7:00 PM – July 18, 2025 at 5:00 AM about 10 hours
  • Planned
    July 17, 2025 at 7:00 PM
    Planned
    July 17, 2025 at 7:00 PM

    Dear RSAWEB Customer,

    Partner technicians will be conducting scheduled vendor maintenance on Fairlands House node to increase capacity and improve the resilience of the network.

    Please see change information below:

    Maintenance Notice Summary:
    Planned Start Date/Time: 17/06/2025 21:00 SAST
    Planned End date/Time: 18/06/2025 07:00 SAST
    Maintenance Window: 10 hour(s)
    Expected Impact: Medium
    Affected Nodes: Fairlands House

    Impact:
    Customers can expect intermittent to no connectivity for the duration of the maintenance window.

    Our support teams are available on 087 470 0500 or soc@rsaweb.net for RSAWEB Business customers.

    Regards,
    RSAWEB NOC
    Network Operations Centre

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